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Service & Support
 
 
FSCentre

  The Functional Solutions Help Desk provides fast, friendly assistance and understands the needs and pressures that can be placed on librarians. Customers may place unlimited calls via phone, fax or email and our experienced, motivated, specialists and support staff, with extensive working knowledge of library's and complex computer systems, will focus on your issues.

Protection
Our support staff will contact your library representative and move rapidly to resolve your concerns and issues. Functional Solutions support staff may be contacted using a myriad of methods including: freecall telephone access, fax, email, customer support Help desk, or via the electronic Functional Solution Centre.

FSCENTER
The Functional Solutions centre (FSCENTRE) is an electronic support section for approved clients which provides extensive technical assistance and information. Here Customers seeking assistance will find FAQ's, email Q&A responses, tutorials, user group assistance , release notes and many more resources. View the FSCENTRE features.

RELEASES
Functional Solutions is continually developing and evolving the features of the e-Library product. Responding to user suggestions, each new version of the software contains multiple augmentations and improvements which are included as part of the customer support and service.

Contact
Contact us for further information if you are considering a library automation system for your establishment.