ASMS Support & Maintenance Service is an area we excel in. We pride ourselves on our track record over the last 15 years. This is definitely a very good option and it will surprise you how cost effective it really is. As authors and developers of v-Library, nobody else knows this product better! We can be contacted 24/7 by email, fax or phone on all issues relating to the installation, migration or the day to day running of v-Library.

All your calls for support are responded to in a very timely manner and most issues are usually resolved in the first call. If we have dial-in access to the server hosting v-Library then instead of forwarding you technotes to perform support functions, we dial-in and active or perform them on your behalf. There by relieving you of the responsibility and pressure of maintaining the IT backend. Additionally with ASMS, you can consider us as your Library's IT development department; we will write almost any additional modules or reports at absolutely no additional cost- now that's world class support services and more importantly at an ubelievable all inclusive realistic and justifiable FIXED cost. We believe library budgets should be spent on library resiources and not on IT and software development.

ASMS is available to any library almost anywhere on the globe. The world of the internet with dial-in access has made v-Library sites truly virutal for support.